__FAQ

FAQ

You must have a ton of questions, curiosities about us and our work, so in order to answer as much as possible, we created this little FAQ (Friends are Allowed to send Questions) part.

01

would you travel?

You bet we would… and actually we totally woud LOVE to!

It is a bit of an understatement to say that we absolutely love to travel and discover new places, or go back to amazing places that we have already visited and seen. Take us on a trip with you, let’s do this Destination Wedding/Engagement thing 🙂

 

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02

What is your turnaround time?

For engagements, we ask for 4 weeks but we usually make it sooner. For weddings, we ask you to be patient for a maximum of 4 months to receive your photos. As they say, “great work needs time” and we want to make sure that each and every photograph we will deliver is perfect.

Also, bear with us for the photoalbums and USB boxes, since they are handmade and handcrafted and therefore they might need a bit more time to be finished. But we promise every second of wait will be worth it 101%!

03

OUR WORK

A few questions we got asked a lot during our meetings with our couples and that you must be aware about:

For weddings, we do not have a precise number of photographs that we include. It depends, but we guarantee a minimum of 300. We believe that this is a number that is able to capture the whole day and tell it in all its details perfectly.

We always will include all the most important and meaningful photographs, but if you feel we missed delivering a photo, just ask us! We will be happy to check and send it over to you. We do not want you to be missing some memory.

No, we never have nor ever will. It might sound harsh but we believe that editing is half the magic that creates every image. Without it, the images are only halfway done; it is like a chef giving you only the ingredients instead of the cooked meal. 

We could, of course. But to be honest, why would be? We truly believe that everyone is beautiful as is, we promote self love and self acceptance, body positivity. We want you to feel comfortable in front of our cameras, so if there is something of yourself that you are especially self conscious about, please let us know and we will make sure to be extra aware of it. 

We just make sure you look the best in cases of skin blemishes or anything temporary (like bruise, scrape, acne; but if you want, we can leave everything as it is!)

04

What if...

As much as we love to be organized, life can be full of surprises, and also emergencies (don’t think about the bad ones, think about the good ones!) sometimes. Therefore, we sometimes have to adjust our schedule sometimes…. or just go with the flow 🙂

As you will find in your agreement, at booking a deposit must be paid. This deposit can not be given back. We really hope there will be no reasons to reschedule or cancel, but if there were, we would find a solution together.

We put ourselves 100% in every single story we tell, in every couple we meet and share some time with. But of course, it can happen that for some major reasons (let is be a huge fever or worse – knock on wood) we can not make it to you.

Lucky for us is that we are 2, therefore even if one of us is sick, the other one will be absolutely able to handle the situation and create those amazing memories with you. And obviously the photos you will get will be as beautiful and as much as those we would have taken together! Also, in case we both can not make it, we will tell youin advance (as early as possible) and find a replacement for you. Someone who has a similar style and approach, do not worry. We got you covered ! <3

We live in a country of a hundred suns, so yeah, obviously we love sunny days more than rainy ones, but should a foggy morning or an overcast weather stop us? Of course not, because every day and light, and weather condition has its own beauty and with a bit of creativity and fearlessness of you, we can create amazing photos nonetheless. Do not be fooled by a gray morning, we had countless days when our patience has been rewarded!

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We hope to have clarified your uncertainties, but if you happened to still have question, do not hesitate to ask and while you’re there…

SAY HELLO!